Question 1

What is Propstackr?

Accepted Answer

Propstackr is an Australian tool that keeps your investment property records tax-ready. Its AI reads your rental statements, invoices and contracts, sorts every line by property, and tracks where your money goes. It also models your cash flow and long-term returns. Propstackr is independent software — it isn't owned by a bank, real estate agency or mortgage broker.

Question 2

Who is Propstackr for?

Accepted Answer

Australian property investors — from your very first investment property right up to large portfolios. Our higher plans also suit bookkeepers and accountants who manage properties on behalf of clients.

Question 3

Is Propstackr only for Australia?

Accepted Answer

Yes. It's built specifically for the Australian market. Everything is in Australian dollars, and the calculators use Australian rules for stamp duty and land tax (state by state), loan repayments, and ATO-aligned expense categories.

Question 4

Does Propstackr give financial or tax advice?

Accepted Answer

No. Propstackr gives you tools and general information only. It doesn't hold an Australian Financial Services Licence and doesn't provide financial, tax, investment or legal advice. Always check with a licensed professional or your accountant before making a decision.

Question 5

How accurate are the calculators and projections?

Accepted Answer

The calculators are built on current Australian tax and lending rules, and the projections use the same kind of maths the professionals use. But every projection is an estimate based on the assumptions you enter, such as growth and interest rates. Treat the results as a guide, not a guarantee, and review the numbers before acting on them.

Question 6

How accurate is the AI that reads my documents?

Accepted Answer

The AI is designed to save you hours of manual data entry by reading and categorising your statements and invoices. You always stay in control — every transaction is shown to you and can be reviewed and edited before it's saved.

Question 7

Is my financial and property data private and secure?

Accepted Answer

Yes. Your data is protected with encryption, secure servers and access controls. Your property addresses, documents, transactions and financial details are never shared with advertising or analytics platforms, and that's enforced in our code, not just promised in a policy.

Question 8

Do you sell my data?

Accepted Answer

No. We never sell your personal information. See our Privacy Policy for exactly how your information is used.

Question 9

Do you connect to my bank account?

Accepted Answer

No. Propstackr never asks for your bank login. You add your information by forwarding statements to a private Propstackr email address or by uploading documents, so your banking credentials stay safely with your bank.

Question 10

Where is my data stored?

Accepted Answer

Your data is held on secure, reputable cloud infrastructure. Some trusted service providers — for example, AI document processing — may handle data outside Australia. We explain this in full in our Privacy Policy.

Question 11

Can I delete my data?

Accepted Answer

Yes. You can request deletion of your account and associated data at any time — just contact us and we'll take care of it.

Question 12

How do I get my information into Propstackr?

Accepted Answer

Two easy ways: forward your rental or agent statements to your private Propstackr email address, or upload documents directly. The AI sorts them automatically. You can also enter details manually whenever you prefer.

Question 13

Is there a free plan?

Accepted Answer

Yes. You can start for free with one property and a couple of AI document uploads — no credit card required. Paid plans start at $15/month when you're ready for more.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account, and you'll keep access until the end of your current billing period. There are no lock-in contracts.

Question 15

What happens to my records at tax time?

Accepted Answer

Propstackr keeps everything cost-base ready all year round, so when tax time arrives your income and expenses are already sorted and waiting.

Question 16

Can my accountant use Propstackr?

Accepted Answer

Yes. You can export clean income and expense summaries as PDF and spreadsheet files to hand straight to your accountant — already categorised and cost-base ready.